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Enterprise Solutions
IT Service Management (ITSM)
ITIL-based service management implementation
Overview
ITIL-based ITSM implementation covering service desk, incident/problem management, change/release management, and asset management using industry-leading tools.
Key Features
Service desk deployment
Incident and problem management
Change and release management
Asset and configuration management
Service level management
Deliverables
ServiceNow, BMC Remedy, Jira Service Management
Category
software
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